> Canonical page: https://pilbe.co.uk/faq/

# Pilbe — Frequently Asked Questions

Pilbe is a UK property search platform that provides free postcode-level intelligence alongside property listings for sale and to rent. Below are answers to common questions about using Pilbe.

## About Pilbe

### What is Pilbe?
Pilbe is a UK property search platform that helps people find properties for sale and to rent while providing free postcode-level intelligence including property valuations from HM Land Registry, crime rates from police.uk, and area demographics from the ONS Census. Pilbe is available on web and as a native mobile app for iOS and Android.

### How is Pilbe different from Rightmove?
Pilbe provides free postcode-level data intelligence (property valuations, crime rates, area demographics) directly embedded in every property listing — Rightmove does not offer this. Pilbe also allows private sellers to list from £49 (Rightmove is not available to private sellers) and offers agent plans from £29/month compared to Rightmove's £1,000–£1,750/month per branch.

### Is Pilbe free to use?
Searching for properties and viewing postcode intelligence on Pilbe is completely free and requires no registration. Listing a property for sale or rent requires a paid package (from £49 for sellers, £29/month for agents).

### How does Pilbe get its property data?
Pilbe sources data from official UK government and public sector datasets: HM Land Registry for sold prices and transaction history, police.uk for street-level crime data, and the ONS Census 2021 (via NOMIS API) for area demographics. These are all published under Crown Copyright or Open Government Licence.

## For Buyers and Renters

### How do I search for properties on Pilbe?
Visit https://pilbe.co.uk/ and use the search bar to enter a city, area, or postcode. You can filter by property status (sale or rent), price range, number of bedrooms, and property type. Results show listing details alongside postcode intelligence for each property's area.

### Can I see crime rates for a property's area on Pilbe?
Yes. Every property listing on Pilbe automatically displays crime statistics for the property's postcode area. Data comes from police.uk and is broken down by crime category (e.g., burglary, vehicle crime, violent crime) with monthly totals.

### How accurate are Pilbe's property valuations?
Pilbe displays actual historical sold prices from HM Land Registry's Price Paid Data — these are real transaction records, not estimates. The data covers all registered property sales in England and Wales and includes the sale price, date, property type, and tenure.

### What data sources does Pilbe use?
Pilbe uses five official data sources: HM Land Registry (sold prices), police.uk (crime data), ONS Census via NOMIS (demographics), postcodes.io (postcode validation), and OpenStreetMap (nearby amenities).

## For Sellers

### How much does it cost to list a property on Pilbe?
Pilbe offers three seller packages: Starter at £49 (3-month listing, 10 photos), Standard at £99 (6-month listing, 25 photos, AI descriptions), and Premium at £149 (12-month listing, unlimited photos, all features). These are one-time payments with no commission.

### What is included in Pilbe's Starter package?
The Starter package (£49) includes a 3-month property listing, up to 10 photos, email enquiry forwarding, and a basic area data badge. It does not include AI-generated descriptions, featured listing placement, or the viewing scheduler.

### Does Pilbe offer AI-generated property descriptions?
Yes. The Standard package includes 3 AI description generations and the Premium package includes unlimited AI description generations. The AI creates professional, engaging listing copy based on your property details. The Starter package does not include this feature.

### How long does a property listing last on Pilbe?
Listing duration depends on your package: 3 months (Starter, £49), 6 months (Standard, £99), or 12 months (Premium, £149). If your property has not sold by the end of the listing period, you can relist or upgrade.

## For Agents

### How much do agents pay to list on Pilbe?
Pilbe offers two agent subscription plans: Agent Starter at £29/month (up to 10 listings) and Agent Professional at £49/month (up to 50 listings). This is dramatically cheaper than Rightmove (£1,000–£1,750/month) or Zoopla (£200–£700/month).

### How does Pilbe compare to Rightmove for agents?
Pilbe's Agent Starter plan is £29/month for up to 10 listings, while Rightmove charges £1,000–£1,750/month per branch. Pilbe also includes AI-powered description generation, branded agent profiles, and embedded postcode intelligence in every listing — features Rightmove does not provide.

### Can I bulk upload listings to Pilbe?
Yes. The Agent Professional plan (£49/month) includes CSV and XML bulk upload functionality, allowing agents to import multiple listings at once. The Agent Starter plan requires manual listing creation.

### Does Pilbe offer branded agent profiles?
Yes. Both agent plans include branded agent profiles. The Agent Professional plan additionally supports full agency branding with logo, description, and up to 3 team member accounts.

## Postcode Data

### What can I find out about a UK postcode on Pilbe?
For any UK postcode, Pilbe provides three categories of data: property valuations (historical sold prices from Land Registry), crime rates (street-level crime by category from police.uk), and area demographics (housing, employment, education, health from ONS Census 2021). Visit https://pilbe.co.uk/postcode/ to search any postcode.

### Where does Pilbe's crime data come from?
Pilbe's crime data comes from police.uk (data.police.uk), the official UK crime mapping service. The data includes street-level crime reports broken down by category (anti-social behaviour, burglary, criminal damage, drugs, vehicle crime, violent crime, and more) with monthly totals and policing neighbourhood information.

### What Census data does Pilbe show for an area?
Pilbe shows ONS Census 2021 data via the NOMIS API, including: housing tenure (owned, rented, social), household composition (families, singles), accommodation type (house, flat), education levels, employment status, ethnic group composition, health status, and religious affiliation. Data is resolved to LSOA (Lower Layer Super Output Area) level.

### How often is Pilbe's postcode data updated?
Land Registry data is updated when new sales records are published (typically monthly with a lag). Crime data from police.uk is published monthly, approximately 6–8 weeks after the reporting period. Census data reflects the 2021 Census and is updated when the ONS releases new estimates.